Domestic Shipping Information
Our orders are shipped discreetly in generic boxes or bubble mailers. We do everything to make sure that your order is delivered in a timely fashion. We only ship within the Continental United States, consisting of 49 of the 50 US states (within North America) and the District of Columbia. We don’t deliver to Hawaii.
Here is a summary of our essential shipping information:
We offer free standard shipping on all orders over $59
We work with multiple carriers including UPS, USPS, and FedEx
Orders placed Monday through Thursday are typically shipped the next business day
Orders placed over the weekend are typically shipped on Monday, except on holidays
You can place your order at any time. However, carrier’s delivery times may be delayed due to these holidays listed below:
New Year’s Day
Martin Luther King Jr. Day
Presidents Day
Memorial Day
Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving Day
Christmas Day
Shipments to a PO Box
We deliver to a PO Box as we ship with USPS. Only USPS is permitted to deliver to a PO Box. We also ship with UPS and FedEx. However, they won’t deliver to a PO Box.
Discreet Packaging
At HotCherry, we value your privacy, and to ensure that, we deliver orders in generic boxes or bubble mailers without any indicative labels to alert your neighbors. The shipping labels and return address are for our warehouse incorporation, and all billing is done through HCCO Retail Ltd.
Delivery Options and Cost
We offer free standard shipping on all orders over $59. For orders below $59, the shipping cost and estimated shipping timelines are listed below. Please note these are average shipping times once the carrier picks up your package. The delivery times vary based on the time and day you placed the order.
Service Cost Estimated Time
Standard Shipping $8.99 3 – 6 Business Days
Priority Shipping $15.99 2 – 4 Business Days
Order Tracking
Once we ship your order, you will receive an email notification with your tracking number. Please keep in mind that it might take us up to 2 – 3 days to ship your order, depending on the day and time of your order. In the meantime, if you have any questions about your order status, please contact customer service at [email protected] and provide your order number in your correspondence.
